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Whether you'd like more information about our products, technical support and training, or you're looking for the latest technology news, we look forward to hearing from you.

Tech Support

  • Brian Meinz Technical Support Engineer Brian Meinz Brian joined EandM in 2007 and our tech support team in 2008. He enjoys the challenges and rewards of a constant learning curve environment. Outside of the office, Brian likes camping, backpacking, and attempting to play guitar. CONTACT
  • Jason Brendmoen Technical Support Engineer Jason Brendmoen Jason (Jay) joined our award winning Tech Support team in 2018 after almost 20 years in the telecommunications industry, working from tech support to marketing and sales. Outside of work he enjoys traveling or relaxing while creating the newest batch of home brew beer with his son and friends. CONTACT
  • Steven Sigley Technical Support Engineer Steven Sigley Steven joined the team in 2022. He enjoys solving problems and learning about the many ways our customers automate their operations. Outside of work, Steven enjoys cooking new foods and playing Dungeons and Dragons with his wife and friends. CONTACT

24 Hour Emergency

AVEVA Premium Support Customers are welcome to call us at any hour for assistance with an emergency situation.

Monday – Friday, 8:00am – 4:00pm PST

24 Hour Support*

*In order to use support after hours, you must have a AVEVA Factory Tech User ID.

How to Request an AVEVA Factory Tech Support User ID

A User ID can only be obtained during normal business hours and must be done in advance of needing service.

If you do not know your AVEVA Factory Tech Support User ID, or do not have one, you will need to create one during normal business hours by calling:

AVEVA Corporate (Monday – Friday, 7:00am – 5:00pm PT)

Enter 0# which will take you to a representative that will help you create a User ID. You will need your company name, location, and Customer First Program # (CFP #)

Please note: It is very important you obtain a AVEVA Factory Tech Support User ID as soon as you receive your Customer First support package. Without it, if you have an emergency and need support after hours, you will not be able to get support until the next business day.

Contact Technical Support

Monday - Friday: 8am - 4pm PT

Email support@california.avevaselect.com | Tel 866-966-3376 | Fax 707-473-3190

Please have your Comp Support ID number ready when you call our toll-free number 866-966-3376.

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